PRIVACY POLICY

Privacy Policy

Essenza Skin and Beauty is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.essenzaskinbeauty.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in an appropriately secure format that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Essenza Skin and Beauty will not charge any fee for your access request, however may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

41-45 Murwillumbah Street, Murwillumbah NSW 2484

salon@essenzaskinbeauty.com.au

0432 513 203

SKIN RECOVERY MODE – RESETTING DURING THE FESTIVE SEASON

The festive season is joyful… but it can also be busy, overwhelming, and hard on your skin.

Heat, celebrations, late nights, and disrupted routines can shift your skin into “survival mode,” leading to dehydration, congestion, redness, and a general feeling of being off-balance.

That’s why December is the perfect time to gently move your skin into Recovery Mode — a supportive, nourishing rhythm that keeps your glow steady and prepares you beautifully for the new year.

HYDRATION – INSIDE & OUT

Hydration isn’t just drinking water or using a moisturiser.

It’s a full-body process that affects how your skin functions, repairs, and radiates.

And when it’s low, your skin will tell you — tightness, dullness, fine dehydration lines, or increased sensitivity.

SKIN SHIELDING – BEYOND SPF

Every day, your skin faces UV rays, pollution, heat, screen light, and stress.

Your barrier doesn’t get a day off, which means real protection is about building layers of defence — not just one product.

THE MORNING RITUAL – PROTECT & PREPARE

Each morning offers a fresh start — not just for your mind, but for your skin too.

After a night of repair and renewal, your morning ritual is all about protection, prevention, and preparation — helping your skin stay strong, calm, and resilient as it faces the day ahead.

THE SKIN-SLEEP CONNECTION – UNDERSTANDING YOUR CIRCADIAN RHYTHM

Your skin doesn’t just react to what you put on it — it follows its own natural rhythm.

Every 24 hours, your skin moves through a circadian cycle — a biological clock that dictates when it protects, repairs, and renews.

When that rhythm is in sync, your skin glows.

When it’s disrupted (think late nights, stress, screens), your repair cycle gets confused… and the results show on your face.

NIGHT-TIME RITUAL – WHERE SKIN HEALS

Skincare doesn’t stop when you sleep — that’s when it really begins.

At night, your skin switches from protect mode to repair mode.
Cell renewal, barrier repair, moisture balance… all happen while you rest.

Your job?
Create the environment for that healing to happen.

AT HOME MASQUES & PEELS

They’re not just “pampering.”
They’re RESULTS + RESET in one step.

Here’s why we love them:

Higher level of active ingredients
Boost your professional treatments
Repair the barrier & improve absorption
Calm inflammation (yes — stress shows up on your skin!)
Give you space to BREATHE and slow down

Think of them as skin care + nervous system care.

MOISTURISERS —

MORE THAN JUST HYDRATION

Think moisturiser is the “simple” step? Think again.
It’s not just about hydration — it’s the step that makes your whole routine WORK.

Serums are the treatment.
Moisturisers are the insurance.
No moisturiser = lost results.

SERUMS – YOUR SKIN’S SECRET WEAPON

If your cleanser is the warm-up and your moisturiser is the cool-down, then serums are the workout itself.

Why they matter:

Highly concentrated actives
Lightweight textures that sink deep
Targeted results based on your priorities

TONERS & MISTS —

DO YOU REALLY NEED ONE?

Toners & mists aren’t just optional — they’re powerful skin prep.

Gone are the days of harsh, stripping toners.

Today, a well-chosen mist can hydrate, calm, and boost absorption.